Hall of Fame: Winner for April and Call for Nominees

The Hall of Fame program recognizes employees who take proactive steps to help Golden Living reach its goals. It’s for those who are going the extra mile to promote Golden LivingCenters because of the pride they have in the care and services we provide.

I’m pleased to announce our 13th honoree from Team 1:

Jenny Zimpel

Wellness Coordinator, GLC – Heritage Square (Wis.) 

In Jenny’s nomination, Executive Director Scott Hochstadt shared that Jenny

consistently has been a tremendous advocate for Heritage Square’s Energy Program. She consistently attends outside marketing events to bring awareness to their program. Jenny brings new and innovative ideas with that add new classes and additional members from our community. To date there are over 100 participants including former residents and family members that attend programs at Heritage Square.

I also want to give kudos to our other finalists for this month’s Hall of Fame:

TEAM 2: Jen Heiser, Director of Nursing Services, GLC – Western Reserve (Pa.)

TEAM 3: LynLee Algarra, Director of Nursing Services, GLC – Lansing (Kan.)

CLINICAL OPS TEAM: Jennifer Lynn, Senior Executive Director, GLC – Briarwood (Ga.)

How the Program Works

Each month, the Sales team will collect nominations from across our organization and choose one person from each Field Services Team area to recognize. From those five nominees, one top achiever will be selected for the Golden LivingCenter Hall of Fame. Each person chosen for recognition will receive a certificate of achievement.

Who Can Be Nominated?

Any Sales professional, Field Services Team member, or LivingCenter-based employee can be nominated. Employees who make great efforts to grow the business and strive to build awareness of Golden LivingCenters should be nominated.

How to Nominate Someone

The deadline to submit an employee as the May winner is Wednesday, June 24. You can fill out the nomination form and submit it to GLCHallofFame@goldenliving.com. If you need assistance sending it in, ask your LivingCenter Executive Director, a Professional Sales Representative or a District Sales Manager.

Nominate someone today!

Maintaining Our Facilities

 

This year we have worked to streamline our building maintenance programs and offer training to help your team keep everything in excellent condition for our patients, residents and employees. Here are a few reminders:

iPod Usage

The iPods we distributed last year to each Maintenance Director are to help you document daily PM tasks, receive emails and perform other functions while you are walking around in your building doing routine inspection and other maintenance tasks. They are property of Golden Living and are not for personal usage. In addition, the iPods must be used within the Golden Living wireless network. If the iPod is not being used or needs configuration, please contact Diane Pitlick at (479) 201-3660.

Training Available

In the Learning Center, several training sessions are offered for Maintenance Directors including how to document Preventative Maintenance tasks on equipment, compliance training on the Life Safety code requirements and iPad usage. To access these training sessions, log into the Learning Center and search for “Building Engines.” Two options will appear – Building Engines BE-Mobile iPod Training and Building Engines Basic Desktop Training. Select which training you need then follow the steps to complete it.

Facility Equipment and Code Compliance Documentation

Documentation of facility equipment and code compliance is very important and should be viewed as the care plan of the facility. If for any reason your Maintenance Director does not understand how to complete a task or needs assistance feel free to contact your Facility Director of Maintenance or myself to support them.

Thank you for your help on these facility maintenance items. We are here to support your efforts to maintain a well functioning building for our patients, residents and employees.

Brandon Ribar

SVP, Operations

Golden Living

Benefits News 6-22-15

• Benefits News & Quick Links
• Why Knowing Your Numbers Is Important
• Know Your Numbers Health Screening Participation Guidelines
• June is Men’s Health Month
• Golden Perks

PeopleSoft Training Available Through June – Be Sure to REGISTER and PARTICIPATE

Our new PeopleSoft and HireTalent systems go live on June 29. These new systems change the navigation and change how you enter and process hire actions, personnel actions and recruiting transactions.

Training is required to be able to use the new systems efficiently.  It is not too late to participate in these remaining training sessions offered through June 30.

• I-9 Part II – (DORs, Therapy Coodinators)
• Manager Self Service (DORs and above)

We also will offer make-up training sessions and e-Learning through the Learning Center starting in July.  Look for email communications with more information about these available training sessions.

Please register and participate in your assigned training.

You can view your required/assigned training in the Learning Center under “View My Transcript.”

How to Register for Training:

1. Log into the Learning Center and Click View Transcript.
2. Select a curriculum, e.g. PeopleSoft Manager Self-Service.
3. Click on Open Curriculum and Click on Activate and Click on Select Session.
4. Scroll down the list to view the session that meets your schedule and Click on Request. Result: The session will appear in your curriculum with the Launch option.

How to Launch Training on the Day of the Class

(Do NOT launch from your Outlook calendar)

1. Log into the Learning Center and Click on View Transcript.
2. Click on Open Curriculum for the appropriate training topic and Click Launch from the curriculum. When you launch the training, you will be asked to “run” the application. It is only necessary to click Run once! There is a brief delay before the WebEx launches.
3. Complete Post Training Test – To ensure that you understand key points from each of the training courses, there will be a very brief 3 – 4 question quiz for most topics. You must complete the quiz in the Learning Center to receive a completed status for training.

If you have participated in all of your required training, THANK YOU!

If you have questions about the training schedule, please email HR_Training@goldenliving.com. If you have technical issues, please contact the Support Center at 800-866-6636.

Thank you for your participation in these important training session.

Required PeopleSoft Training Has Begun – Be Sure to REGISTER and PARTICIPATE

Our new PeopleSoft and HireTalent systems go live on June 29. These new systems change the navigation and change how you enter and process hire actions, personnel actions and recruiting transactions. In addition, the major change is who will be performing the transactions.

Training is essential for you to use the new systems efficiently. It is not too late to participate in these remaining training sessions offered through June 30.

• Manager Self Service (All Managers and Above)
• HireTalent Part I and Part II (AVP, ED, DNS, ADNS, Dietary Manager, HR Generalist, DSC/DCE, Business Office Personnel)
• Direct Deposit, General Deductions I-9 Process (HR Generalist, DSD/DCE, Business Office Personnel)
• Employee Self Service (All Managers and Above)

We will also offer make-up training sessions and e-Learning through the Learning Center starting in July. Look for email communications with more information about these available training sessions.

Please register and participate in your assigned training.

You can view your required/assigned training in the Learning Center under “View My Transcript.”

How to Register for Training:

1. Log into the Learning Center and Click View Transcript.
2. Select a curriculum, e.g. PeopleSoft Manager Self-Service.
3. Click on Open Curriculum and Click on Activate and Click on Select Session.
4. Scroll down the list to view the session that meets your schedule and Click on Request. Result: The session will appear in your curriculum with the Launch option.

How to Launch Training on the Day of the Class

(Do NOT launch from your Outlook calendar)

1. Log into the Learning Center and Click on View Transcript.
2. Click on Open Curriculum for the appropriate training topic and Click Launch from the curriculum. When you launch the training, you will be asked to “run” the application. It is only necessary to click Run once! There is a brief delay before the WebEx launches.
3. Complete Post Training Test – To ensure that you understand key points from each of the training courses, there will be a very brief 3 – 4 question quiz for most topics. You must complete the quiz in the Learning Center to receive a completed status for training.

If you have participated in all of your required, THANK YOU!

If you have questions about the training schedule, please email HR_Training@goldenliving.com. If you have technical issues, please contact the Support Center at 800-866-6636.

Thank you for your participation in these important trainings.

July Business Office Training Schedule Announced

Instructor-led training will be provided during July on the following business office topics:

• Medicaid Pending
• Direct Deposit
• Resident Trust
• Deferral Strategies
• Bad Debt
• Authorizations and Notifications
• Missing Documents
• Business Office Duties and Frequency
• Weekly Business Office Meeting Template
• Private Collections

Business Office Consultants will be conducting the training sessions on the dates provided in the “July Training Schedule” attachment.  Employees can sign up for the sessions by going to the company website and accessing them in the Learning Center.

Questions:

Contact your Business Office Consultant or Director of Business Office Operations

Attachment:

July Training Schedule

MANDATORY: Complete Annual Compliance Training by Oct. 1

All current employees must complete their Annual Compliance Training by October 1.

New Hires must complete Annual Compliance Training within 30 days of hire.

All necessary compliance training courses are available in the new Learning Center. You will see the required “Annual Mandatory Compliance Training” under your active transcript. Once you have completed both General Compliance and HIPAA, the course will be marked as complete and moved to the “Completed” tab on your transcript.

To access the Learning Center:

Golden LivingCenters, AseraCare agencies, Aegis Therapies and 360 HealthCare Staffing will access the Learning Center as follows:

1. Minimizing your Citrix login screen.
2. Click on the Learning Center icon.
3. Enter your username (Computer login) and password.

Corporate Employees or any Employee with a laptop can access the Learning Center as follows:

1. Click on Internet Explorer.
2. Click on the corporate tab.
3. Click on the Learning Center icon on the far right of the screen.

Please be aware that Compliance Training must be completed every year, and failure to fulfill this requirement may incur disciplinary action up to, and including, termination. 

Thank you for your completion of your required training before the October 1, 2015. The Compliance Department staff is available to assist with any questions or technical issues you have about these requirements. Please call 800-613-5989 or contact us at ComplianceTraining@goldenliving.com.

Golden LivingCenter PeopleSoft Training: Sign Up Today

Our new PeopleSoft and Hire Talent systems go live on June 29. These new systems change the navigation and change how you enter and process hire actions, personnel actions and recruiting transactions.

If you are in a position listed below, please make sure you are registered and participate in your assigned training.

Training	Who Must Attend
Onboarding	All Managers and Above (anyone with a direct report), HR Generalists, DSD/DCE, Business Office Personnel
Employee Self-Service	All Managers and Above (anyone with a direct report)
Manager Self-Service	All Managers and Above (anyone with a direct report)
HireTalent	AVP, ED, DNS, ADNS, Dietary Manager, HR Generalist, DSD/DCE, Business Office Personnel
Direct Deposit/General Deductions/I-9	HR Generalist, DSD/DCE, Business Office Personnel

 How to Register for Training

Required training courses have been assigned to your transcript in the Learning Center and appear on the Learning Center Welcome page under “My Transcript”.

To register for training:

1. Log into the Learning Center and Click on View Transcript.
2. Select a curriculum, e.g. PeopleSoft Manager Self-Service.
3. Click on Open Curriculum and Click on Activate and Click on Select Session.
4. Scroll down the list to view the session that meets your schedule and Click on Request. Result: The session will appear on your curriculum with the Launch option.

How to Launch Training on the Day of the Class

(Do NOT launch from your Outlook calendar)

1. Log into the Learning Center and Click on View Transcript.
2. Click on Open Curriculum for the appropriate training topic and Click Launch from the curriculum. When you launch the training, you will be asked to “run” the application. It is only necessary to click Run once! There is a brief delay before the WebEx launches.
3. Complete Post Training Test – To ensure that you understand key points from each of the training courses, there will be a very brief 3 – 4 question quiz for most topics. You must complete the quiz in the Learning Center to receive a completed status for training.

If you have registered for all of your required training, THANK YOU!

If you have questions about the training schedule, please email HR_Training@goldenliving.com. If you have technical issues, please contact the Support Center at 800-866-6636.

Thank you for your participation in these important trainings.

Aegis PeopleSoft Training: Sign Up Today

A Message from Christy Perry, Sr. Director Human Resources

Our new PeopleSoft and HireTalent systems go live on June 29. These new systems change the navigation and change how you enter and process hire actions, personnel actions and recruiting transactions.

If you are in a position listed below, please make sure you are registered and participate in your assigned training.

Training	Who Must Attend
PeopleSoft Employee Self-Service for Managers	DORs and above (anyone with direct reports)
PeopleSoft Manager Self-Service	DORs and above (anyone with direct reports)
PeopleSoft I-9 Part II	DORs, AVPs and Therapy Coordinators

How to Register for Training.

Required training courses have been assigned to your transcript in the Learning Center and appear on the Learning Center Welcome page under “My Transcript”.

To register for training:

1. Log into the Learning Center and Click on View Transcript.
2. Select a curriculum, e.g. PeopleSoft Manager Self-Service.
3. Click on Open Curriculum and Click on Activate and Click on Select Session.
4. Scroll down the list to view the session that meets your schedule and Click on Request. Result: The session will appear on your curriculum with the Launch option.

How to Launch Training on the Day of the Class

(Do NOT launch from your Outlook calendar)

1. Log into the Learning Center and Click on View Transcript.
2. Click on Open Curriculum for the appropriate training topic and Click Launch from the curriculum. When you launch the training, you will be asked to “run” the application. It is only necessary to click Run once! There is a brief delay before the WebEx launches.
3. Complete Post Training Test – To ensure that you understand key points from each of the training courses, there will be a very brief 3 – 4 question quiz for most topics. You must complete the quiz in the Learning Center to receive a completed status for training.

If you have registered for all of your required training, THANK YOU!

If you have questions about the training schedule, please email HR_Training@goldenliving.com. If you have technical issues, please contact the Support Center at 800-866-6636.

Thank you for your participation in these important training sessions.

Benefits News 6-8-2015

• Benefits News and Quick Links
• Knowing Your Numbers is Important … Why?
• Know Your Numbers Health Screening Participation Guidelines
• June Is Men’s Health Month: What You Can Do
• Golden Perks